FAQs
Solid Surface is a non-porous surface made of a composite of Acrylic or Polyester Resin and Alumina Trihydrate (Derivative of Bauxite). Most common applications include kitchen benchtops, splashbacks vanity tops, wall cladding, shop counters and more.
The cost of a Solid Surface project depends on several factors, including the chosen colour, the amount of material required, and the complexity of the manufacturing and installation process. For an accurate price, we recommend reaching out with your project details. Simply email us at info@thermoform.com.au, and our team will provide you with a customised quote.
Pricing Example:
A Standard 1800mm vanity can range from $3,400 to $4,000.
A U-shaped kitchen top (approx. 7 metres squared) typically ranges from $13,000 to $16,000. Each project is unique, and we’re here to help you find the best price based on your specific needs. If you have a similar project, please consider material held in stock.
Thermoforming is a process in which Solid Surface material is heated to a pliable state, allowing it to be shaped and moulded into complex curves and contours. This process is ideal for creating custom, seamless designs and detailed features in benchtops, sinks, reception counters and other surfaces.
No, unlike engineered stone, Solid Surface does not contain any Silica and the manufacture of Solid Surface products does not create health issues for those working within the industry.
Solid Surface benchtops are renowned for their exceptional resilience, typically lasting anywhere from 15 to 20 years or even longer with proper care and maintenance. This versatile material not only stands the test of time but can also be re-manufactured into new surfaces at the end of its life, making it a sustainable and smart investment for long-term use.
Warranties for Solid Surface benchtops vary by brand, but typically cover manufacturing defects and material quality for up to 10 years. We recommend reviewing the specific warranty terms provided with your purchase and on (warranty page) ensure you have a clear understanding of the coverage.
Solid Surface sheets are commonly available in thicknesses of 6mm, 12mm, and 19-20mm. For most projects, 12mm is typically used. Thanks to the seamless nature of Solid Surface, the junction where the edge meets the top is difficult to detect, providing a sleek and continuous look, regardless of the edge height.
Almost all Solid Surface materials can be thermoformed, though there are some limitations. These include the tightness of the radius for certain colours. If any issues arise, we will make sure to highlight them in your quote or discuss them with you before proceeding with the estimate.
Yes, scratched Solid Surface benchtops can often be refinished. Minor scratches can typically be buffed out using fine abrasives. For deeper scratches or more significant damage, a professional refinishing service may be needed to restore the surface to its original condition. See do it yourself sanding
Absolutely! When properly joined, seams can be virtually invisible with many colour options. However, for veined colours, achieving a perfect design match on both sides of the seam is not possible, and the veins may not align exactly across the join, thus making the join visible.
Yes, Solid Surface can be used for outdoor installations. However, some colours are more UV stable than others. In general, lighter colours tend to perform better in terms of UV stability.
Yes, Solid Surface is highly stain resistant due to its non-porous nature, which makes it less likely for liquids and stains to penetrate the surface. However, it’s still recommended to clean spills promptly, especially those from strong chemicals or dyes, using warm, soapy water.
Solid surface sheets can tolerate moderate heat, and heat plays a crucial role in the thermoforming process. However, we recommend using trivets or heat pads to protect the material. Repeated or excessive heat can cause expansion and contraction, potentially leading to joint separation or cracking. Please note that heat damage is not covered under warranty.
Yes, solid surface is non-porous, making it an excellent choice for wet areas. It’s commonly used for integrated sinks, wash planes, and splashbacks in bathrooms and other high-moisture environments. However, it’s important to apply a waterproofing agent behind the solid surface in the appropriate areas to comply with the Waterproofing Standard AS 3740:2021.
Yes, solid surface can be damaged by harsh chemicals and solvents, particularly those containing high concentrations of caustic soda or bleach. If spills occur, wipe them up immediately with water. To protect the surface, avoid using aggressive cleaning products and always follow the manufacturer’s care instructions.
No, Solid Surface does not require sealing. Since it is non-porous, it naturally resists staining and moisture penetration. However, regular cleaning with gentle cleaners is recommended to maintain its appearance.
Solid Surface benchtops are easy to clean. Simply wipe them down with a soft cloth, warm water, and a mild detergent. For stubborn stains, use a non-abrasive cleaner or a paste made from baking soda and water. Avoid using harsh abrasive pads that may scratch the surface.
Solid surface can be scratched by abrasive objects or when used as a cutting surface. Darker colors tend to show scratches more clearly than lighter ones. However, one of the benefits of solid surface is that it can be resurfaced, so scratches can be repaired or buffed out.
Yes, solid surface benchtops can be altered even years after installation. They are highly customizable, and professionals can resize, modify, or replace sections if needed. However, there are some limitations, such as the need to match the material batch for consistency. Please send us the details of what you need, and we’ll be happy to assist you.
Solid Surface is highly durable, but it can develop cracks if subjected to extreme stress, impact, or sharp objects. However, cracks are rare and can often be repaired by professional technicians.
Yes, cracked solid surface benchtops can be repaired. The repair process typically involves routing and filling the crack, followed by sanding the area smooth. Professional repair is recommended for the best results. The repair will be less noticeable if the solid surface used for the repair is batch-matched to the original benchtop. This is why Thermoform Fabricators provide customers with a ‘chopping board’ sized piece of material from the same sheets used for the original project.
Yes, solid surface materials can fade over time with prolonged exposure to UV radiation, especially in outdoor applications. Darker colours are more prone to fading. However, since the fading typically occurs only in the top layer of the material, a re-sanding can restore the colour and bring back the surface’s original appearance.
At Thermoform Fabricators, we typically use miter joints for waterfall legs and external corner edges. For benchtop edges, we usually join the pieces using a rebate-routered method. This method provides additional surface area for the adhesive, making the joint stronger. It also ensures a more complete bond, reducing the chance of the glue not fully filling the joint and minimizing the risk of the edge shifting during the glue-up process.
Absolutely! Due to its non-porous and seamless nature, solid surface is an excellent choice for shower and bathroom walls. While a silicone joint is still recommended in the corners, you can achieve a fully seamless look by adding cove to the corners. One of the key benefits is that, unlike traditional tiles, there’s no grout to clean, making maintenance much easier.
Yes, solid surface can be used for flooring, but there are some considerations. Unlike tiled floors, where grout provides grip and slip resistance, solid surface can be slippery. To improve traction, it’s recommended to sand the floor to a rougher finish. However, this textured surface may also trap more dirt.
Solid Surface material can typically span up to 600mm without additional support. For wider spans, a substrate or support framework is recommended to prevent sagging or damage over time.
A 12mm solid surface can typically have an overhang of up to 150mm. However, by adding 18mm or 25mm MDF, the overhang can be extended to 300mm. If a larger overhang is required, we recommend using a steel frame for support or installing brackets underneath the countertop to ensure stability.
At Thermoform, we primarily use white MR (moisture-resistant) MDF (medium-density fiberboard) for most applications, as the white melamine provides a clean underside to the solid surface. For external applications, aluminium or steel tubing is used, in line with many fabrication guidelines. Additionally, form plywood can be used depending on the client’s specific requirements. Particle board is only used when provided by the client, typically for applications like reception counters.
Yes, holes can be drilled into solid surface with care. It’s important to use a sharp hole saw or drill bit and maintain a slow drilling speed to minimize heat build-up during the process. A router can also be used to create holes. However, note that you should never screw directly into the solid surface. Instead, create a clearance hole and screw into the supporting structure beneath. Additionally, a jigsaw should never be used on solid surface, as it can cause damage.
No, you should never screw a threaded fastener directly into solid surface, as this can cause cracking and permanent damage. If screws are necessary, a metal or plastic insert must be glued in place to provide a secure threading point. Additionally, if screwing into the substrate from the underside, make sure the screw length is appropriate and does not penetrate the solid surface. Keep in mind that solid surface is typically 12mm thick.
No, you should never attempt to hammer a Nail into Solid Surface, this will damage your Solid Surface.
Yes, solid surface can be cut with a circular or table saw, and these are commonly used by professional fabricators. However, it is crucial to use the proper blade, as specified in the fabrication manual
While it may seem like a straightforward process, fabricating solid surface benchtops requires skill and experience that takes years to master. The warranties on solid surface products are only valid when the material is fabricated by accredited professionals. For this reason, we do not sell sheets directly to the public. To ensure the best results and long-lasting durability, we recommend working with Thermoform, where our experienced fabricators can help bring your vision to life with precision and care.
Sorry, we are not currently aware of any reputable businesses selling solid surface directly to the public. However, some suppliers may sell to cabinetmakers or professionals with solid surface experience.
Solid Surface is a man-made material composed of a combination of acrylic resins, and natural minerals. The result is a durable, non-porous, and seamless surface material suitable for countertops, sinks, and other surfaces.
Unlike granite or quartz, Solid Surface is seamless and non-porous, making it easier to clean and maintain. While granite and quartz are more heat-resistant, Solid Surface offers more flexibility for custom designs and is easier to repair if damaged.
While Solid Surface is relatively resistant to scratches and chips, it is not completely impervious to damage. Avoid using sharp objects directly on the surface to keep it looking its best.
While solid surface can scratch, chipping is less common as it requires significant force. To maintain its appearance, it’s best to avoid using sharp objects directly on the surface. In the event of damage, repairs are possible to restore the material.
To prevent discoloration, avoid placing hot pots, pans, or any other heat sources directly on the surface. Always use trivets or heat pads. Additionally, promptly clean any spills, especially from dyes, oils, or strong chemicals.
There are many colours and finishes available, ranging from solid colours to natural-looking stone patterns. The exact colours will depend on the brand or manufacturer. Please check our range for specific options.
To maintain the shine, regularly clean your benchtop with mild soap and water, and dry it with a soft cloth. Avoid abrasive cleaners that can scratch or dull the surface.
Solid Surface is made from natural minerals and resins, and many products are designed to be recyclable. However, the environmental impact can vary depending on the manufacturing process and materials used. Check with your supplier for more information on sustainability practices.
Solid Surface is heat resistant, but prolonged exposure to high temperatures can cause damage. It’s recommended to always use trivets, hot pads, or cooling racks to protect the surface from direct heat.
Yes, Solid Surface is commonly used for seamless sinks. These sinks can be moulded directly into the countertop for a sleek, continuous look without seams, making it easy to clean.
You can request a quote directly from our website by submitting your project details, or you can contact us for a personalized estimate based on your specific needs and measurements.
Yes, Solid Surface can be thermoformed, which allows it to be bent and moulded into custom shapes. This makes it an excellent option for curved or uniquely shaped countertops, sinks, and other surfaces.
Yes, Solid Surface is frequently used in commercial settings, such as offices, restaurants, hospitals, and schools, due to its durability, ease of cleaning, and non-porous surface.
Yes, Solid Surface is highly durable and can withstand high traffic areas. However, proper care and maintenance will help maintain its appearance over time.
Yes, Solid Surface is highly resistant to mould and mildew due to its non-porous nature. It does not provide a surface for bacteria or mould to grow, making it an ideal material for bathrooms and kitchens.
Yes, Solid Surface can be polished to maintain its glossy, shiny appearance. Over time, the surface can dull, but it can be easily restored with polishing techniques.
Solid Surface is not recommended for high-heat environments like laboratories or kitchens with extreme temperatures. For these settings, a more heat-resistant material, such as stainless steel or granite, may be more appropriate.
Yes, Solid Surface can sometimes be installed over existing countertops, depending on the current surface and installation conditions. However, professional assessment is recommended to ensure proper fit and installation.
While Solid Surface is low maintenance, it is still important to clean it regularly to maintain its appearance. Avoid using harsh chemicals or abrasive pads that could damage the surface.
Yes, Solid Surface is commonly used in hospitals and medical environments because it is non-porous, easy to clean, and resists bacteria and mould growth.
Yes, Solid Surface is safe for food preparation areas because it is non-porous and does not harbor bacteria. It is a popular choice for kitchen countertops and food processing areas.
Yes, Solid Surface can be fabricated into custom shapes, sizes, and configurations. This makes it perfect for creating unique designs for countertops, sinks, and other surfaces.
Solid Surface offers more flexibility for custom designs, as it can be seamlessly joined. It’s non-porous, easier to maintain, and repairable, unlike natural stone, which can stain or require sealing. Solid Surface also provides a more consistent look, whereas natural stone can vary.
Yes, Solid Surface is an excellent material for bars and restaurant countertops. It offers durability, ease of maintenance, and a sleek, professional appearance.
Yes, Solid Surface can be installed as a seamless splashback, which eliminates the need for grout lines. This provides a sleek and easy-to-clean surface, ideal for kitchens and bathrooms.
Solid Surface performs well in humid environments due to its non-porous nature. It doesn’t absorb moisture, which prevents the growth of bacteria and mold, making it ideal for bathrooms, kitchens, and other moist areas.
Yes, Solid Surface can be moulded to create integrated drain boards seamlessly within the countertop, providing both functionality and a sleek, unified look.
Yes, Solid Surface can be custom-designed with logos, patterns, and other unique features. Professional fabricators can use techniques like engraving or inlaying to incorporate custom elements into your design. Please see the Signage page for more information.
Solid Surface can handle mild acidic or alkaline substances. However, it’s best to avoid prolonged exposure to harsh chemicals or strong acids, as they can damage the surface.
To maintain a matte finish, avoid abrasive cleaning pads or harsh chemicals. Regularly clean the surface with mild soap and water, and avoid using any products that could create a glossy shine.
Solid Surface is much more durable than laminate. It is non-porous, more resistant to damage, and can be seamlessly joined. Laminate, on the other hand, is more prone to scratching, peeling, and staining.
While the initial cost of Solid Surface may be lower than granite or quartz, it is more cost-effective in the long run because it requires less maintenance and is easier to repair if damaged.
The main downside of Solid Surface is its sensitivity to high heat. Prolonged exposure to hot objects can damage the surface. Additionally, it may scratch more easily than granite or quartz if not properly maintained.
Yes, Solid Surface can be used to create custom furniture pieces such as tables, desks, and shelves. Its flexibility in design and ability to be thermoformed makes it ideal for unique furniture applications.
Yes, Solid Surface is recyclable. Many manufacturers have recycling programs in place to reuse the material and reduce environmental impact.
Solid Surface can typically be recycled through certain programs offered by manufacturers. If recycling isn’t an option, it should be disposed of through a professional waste disposal service.
If you have any other questions...
Send an email through to info@thermoform.com.au including your question/s and we will get back to you as soon as possible. Keep in mind our opening hours are as follows:
Monday – Thursday: 9:00am – 2:30pm
Friday: 9:00am – 12:00pm