Repair to Solid Surface
Bench Top Repair
![](https://thermoform.com.au/wp-content/uploads/2024/08/3-long-repair-2-cropped.png)
Repair Costs
Repairs are not easy to quote, so we base the amount on the information provided to us. Please note that repairs may take longer or shorter than the time quoted.
Repair Rates based in Brisbane:
Call Out: $253 + $154 per hour (GST inc.)
(You will only be charged for the time taken)
Receiving a quote
- Please email all details to info@thermoform.com.au, or you can visit our 'Quotes' page. (See Menu)
- If you are able to take photos with a ruler or something similar beside each of the areas that needs to be repaired
- Please provide all approximate dimensions for the kitchen top. If repair work is to take place near a hotplace (i.e., stove top), please specify whether it is gas or electricity powered.
- If the hotplace is gas, it will need to be removed prior to repair by a gas fitter.
- You can retain your own gas fitter or we can use ours at an additional cost.
Booking a Repair
- You can book your repair by calling the office and setting up two appointment times.
- The first appointment time is to pick up your repair material and/or to identify the colour/brand of solid surface and evaluate the condition of the top. This appointment normally takes about 30mins.
- The second appointment is for the actual repair work.
- If the colour has been identified by way of Tax invoice/receipt or code on the sheet or we have the matching glue in stock, this can happen on the same day.
- If we do not have matching glue in stock then we will need to order this in after confirming the colour.
- Glue takes 4-5 working days to arrive. Most repairs take about 4 hours but can take longer depending on size and complexity.
- Please be aware that re-surfacing and repairs will create dust and noise.
- Please ensure that the work area will be free from any clutter or obstructions.
No Repair Material
- If you do not have repair material - that's okay, we normally have most of the popular colours in stock.
- Please contact us to check whether your top matches any of our in-stock colours.
- The material that we have will not batch match to your top, so there may be a slight colour variation in the repaired section.
- Other options may be to create a feature using a contrasting colour and retrieve matching material in this way.
Warranty
- Due to the nature of repairs they are not covered under our normal 10 year warranty.